onestop@phyathai.com
@pt2_inter
Phyathai 2 Cambodia
PT2Chinese
phyathai2inter
Phyathai Call Center 1772, +662-617-2444 ext.3143, 3164
Phyathai 2 hospital is ready to serve customers who hold oversea insurance
In addition to extensive care from expertise team, Phyathai 2 Hospital is ready to serve the customers who hold the insurance overseas. Our coordinator will assist the patient to contact with the insurance providers for guarantee payment on their behalf
The Health Insurance Policyholders are recommended to contact their insurance provider in order to check their benefits, coverage and authorization before receiving medical service. The patient may enquire the insurance to contact us directly at imcp2@phyathai.com and we will provide necessary medical information by fastest mean.
Required Documents
Our international correspondent staff will assist you to coordinate with your insurance provider / assistance Company including providing medical information regarding the approval of guarantee of payment for your inpatient hospitalization.
The payment guarantee / confirmation will be sent to our hospital normally within 24-48 hours if its policy covers. The time consuming will be taken because of...
For your information, our hospital will work based on Guarantee of Payment letter for all cases.
You are required to pay the excess amount at the time of your discharge or before leaving the hospital. There may be some expenses incurred that is not involve in your insurance policy such as medical expenses or room rate that is over the limit, some laboratories or investigation tests,and personal expenses beside of our complimentary.
For an out-patient case, only insurance companies which have contracted with the hospital are applied for medical cashless service. The others, an advance payment would be preferable. The hospital will issue a medical certificate for reimbursement directly with your insurance company. Required Documents:
Copy of passport with signature
Insurance card or certificate
Any other required by your insurance company to identify yourself
For your information, our hospital will work based on Guarantee of Payment letter for all cases. You are required to pay the excess amount at the time of your discharge or before leaving the hospital. There may be some expenses incurred that is not involve in your insurance policy such as medical expenses or room rate that is over the limit, some laboratories or investigation tests, and personal expenses beside of our complimentary.
Pre- Authorization
To be convinient to our patients, we do prefer a pre authorization for any cases in order to eliminate waiting time. If you are going for medical treatment, surgery or diagnostic testing, it is important for you as the consumer to know how to obtain a pre-authorization from your insurance company. There are steps that you can follow to see whether a preauthorization is needed for your health insurance.
For an outpatient
You may call your insurance company to identify yourself and to check if a pre-authorization is needed. Some insurance companies will provide a confirmation letter to the patient, some will not based on the policy of the patient. If your insurance company allows for your medical expenses, they will contact to our hospital directly at imcp2@phyathai.com. The patient then can visit our hospital and receive the treatment as per your guarantee.
Planning for Surgery/Admission
The patient is advised to inform our staff if you would like to use the insurance. We will collect all necessary documents from you and also provide the relevant medical documents for their approvals. However, some insurance provider may require the patient to contact them directly as to identify yourself, notify them of a hospital admission or surgery planning to ensure that they are aware of the procedure. For your information, our hospital will work based on Guarantee of Payment letter for all cases. You are required to pay the excess amount at the time of your discharge or before leaving the hospital. There may be some expenses incurred that is not involve in your insurance policy such as medical expenses or room rate that is over the limit, some laboratories or investigation tests, and personal expenses beside of our complimentary.
Travel insurance
Travel insurance refers to short-term insurance which broadly used by tourist while travelling abroad. Our staff will assist you to contact your insurance provider for both in-patient and out-patient basis.
Travel insurance companies generally requires the complete documents inclusive itinerary information for their further consideration. The documents required for travel insurance are:
1. Passport and a copy of your passport with signature
2. Departure card with arrival stamp for the insurer to verify your travelling date
3. Current medical insurance certificate or card
4. A copy of insurance policy
5. Other documents that may demand from your insurance company
Phyathai 2 International Hospital
943 Phaholyothin Road, Phyathai, Phyathai, Bangkok 10400
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