Privacy Policy

 

Phyathai 2 Hospital (Phyathai 2 Public Company Limited) hereinafter referred to as “Hospital” is committed to protecting the privacy of its users (Collectively, “you” or “data subject”) whether collecting, using and/or disclosing in order to comply with the Personal Data Protection Act B.E. 2562, We take your privacy seriously, and we want you to know how we collect, use, share, and protect your information.

 

This Privacy Policy is considered part of the terms and conditions for the use and access of https://www.phyathai2international.com. whether you access us via desktop or mobile phone. By using or accessing Phyathai 2 Services, you read and agree to this Privacy Policy, which includes information as detailed in this Privacy Policy.

Information we collected about you

 

We collect information that is necessary and relevant to provide you with medical care and treatment. It will include your personal information which can be collected in a number of ways via forms, applications, surveys, documents or images uploaded, and other online fields. Personal information is any information that enables us to identify you, directly or indirectly as follows:

 

  • Identification data such as name, photograph, sex, date of birth, passport number, citizen ID, Nationality or any documents relating to personal identification.

  • Contact information such as address, telephone number, and email.

  • Payment information such as invoice information, credit or debit card information, and bank account information.

  • Information from your access to our website such as IP Address, Cookies, Online Registration System.

 

The period we keep your personal information

We will retain your personal information for as long as is necessary to fulfill the purpose for which we obtained your personal information. Unless it is necessary to keep personal data for any other reason, such as to comply with a law or to investigate a dispute, the hospital may need to retain it for a longer period than stated.

How we manage your personal information

We shall maintain your personal information in accordance with all relevant laws and regulations, in order to ensure we protect and secure your personal information. This includes, for example, deploy technical measures and appropriate management to secure and safeguard your personal information such as safety protocol (Security Sockets Layer: SSL) for internet encryption.

When providing medical services via Phyathai 2 websites and applications, we may store your personal information related to those services with a third-party outside Thailand. That will be done in accordance with proper and necessary measures and we will always exercise our best effort in order to maintain and protect the security of your personal data.

 

In addition, we restrict access to your personal information to our employees or individuals who require that personal information in order to provide medical services or other services that improve your comfort and convenience. This ensures that the medical services that Phyathai 2 Hospital provides are of the greatest benefit to you personally.

The rights you have

You have the right to access your personal information, including obtain copy of your personal information holding by us, request us to update your incomplete personal information or rectify your inaccurate personal information.

You have the right to object, cease, or cancel your consent of the collection, use, or disclosing of your personal information. In the event that we or our employees have processed or disclosed your personal information without your consent, you have the right to make a complaint to the Personal information Protection Committee.

Information disclosure

The hospital shall not disclose and transmit your personal information to outside agencies, except with your express consent or in accordance with the following cases:

 

1. To achieve the purposes stated in this Privacy Policy, hospitals may be required to disclose or share only as necessary information to their partners, service providers or external entities as follows:

1.1 Business partners

1.2 Agents or partners who provide services to the hospital or take any action as a representative of a hospital

1.3 Banks and payment service providers such as credit or debit card companies, etc.

 

2. Hospitals may disclose or share personal information with affiliated hospitals. It shall only process the data for the purposes stated in this Privacy Policy.

 

3. The law or legal process requires disclosure or disclose to the official government officials or a competent authority to comply with a lawful order or request.

 

Privacy Policy Changes

The hospital may amend the privacy policy by posting on the website https://www.phyathai2international.com with the date of the last amendment. The hospital recommends that you review this policy regularly. By using the products or services of the hospital website, any further changes to this Privacy Policy shall constitute your acceptance of the changed Policy.

 

Communication Channel

You can contact one of our personal information protection officials to make an inquiry or to exercise your rights in accordance with this Privacy Policy through the following channels:

 

Address: Phyathai 2 Hospital

943 Phaholyothin Road, Phyathai, Phyathai Bangkok 10400

Call center: 1772

Email: onestop@phyathai.com